ABSTRACT
In the current context, marked by the challenges of the digital transformation, the climate emergency, the risks of the Covid-19 pandemic and the economic and health crisis, resilience emerged as a concept explaining how societies, systems, and subsystems can respond to shocks and better manage the inherent risks that are constantly changing. With the digital transformation and the increasing use of the internet by organisations, relational capital has emerged as one of the components of intellectual capital with greater relevance for the resilience and agility of organisations. Through the most recent literature review, this study explores the relationship between relational capital and firms’ resilience indicators. The results provide empirical evidence for the positive relationship between the two concepts and present the basis for developing an auditing framework of organisational resilience. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
We live in a world plagued by cyclical crises where challenges constantly emerge, demanding agility in response and adaptation. The advent of the COVID-19 crisis, which quickly spread worldwide, has accelerated transformations and anticipated many challenges in work. The crisis put even more in evidence the limitations of health systems, the precariousness of many jobs, and housing insufficiency, pointing to the fragility of human life and the global vulnerability of the planet. Many ethical and social issues were raised, making us realise that centuries of an economy centred on economic power had postponed a human-centred and environmentally responsible model. Governments and society, in general, seem to have realised that People, the Planet, and the Prosperity, as presented by the United Nations’ Sustainable Development Goals, could not continue to be ignored to the detriment of greater economic and political interests. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.